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Terms of use

TERMS OF USE

Effective Date: 30 June 2026
Last Updated: 8 July 2026

1. Acceptance

Welcome to Made in Heaven (“Made in Heaven”, “we”, “our”, or “us”).

These Website Terms of Use (“Terms”) govern your access to and use of the Made in Heaven website, including all pages, content, features and services available through this website.

By accessing or using this website, you acknowledge that you have read, understood and agree to be bound by these Terms.

If you do not agree, you must discontinue using this website immediately.

These Terms apply only to your use of the website. If you apply for membership, your relationship with Made in Heaven will also be governed by the Membership Agreement, Privacy Policy and any additional agreements accepted during the application process.

2. About Made in Heaven

Made in Heaven is a private, personalised matchmaking and introduction service operating in Australia.

We provide personalised introductions between eligible members based upon information voluntarily supplied during our application and membership process together with our professional assessment.

Made in Heaven is not an online dating platform.

Membership is by application only.

Submitting an application does not guarantee acceptance into our membership community.

3. Eligibility

To use this website or apply for membership you must:

  • be at least 18 years old;
  • have legal capacity to enter contracts;
  • provide truthful information;
  • comply with all applicable Australian laws.

We reserve the right to refuse access to our services at our absolute discretion.

4. Intellectual Property

Unless otherwise stated, all content appearing on this website including:

  • logos
  • branding
  • text
  • graphics
  • photographs
  • videos
  • design
  • icons
  • software
  • databases
  • questionnaires
  • matchmaking methodology

remain the exclusive property of Made in Heaven.

No material may be copied, reproduced, distributed, published, modified or commercially exploited without our prior written consent.

5. Website Information

The information published on this website is provided for general information purposes only.

Although we make reasonable efforts to keep information accurate and up to date, we do not warrant that all information is complete, accurate or current.

Content may change without notice.

6. No Guarantee of Membership

Submitting an enquiry, completing an application or booking a consultation does not create a contractual relationship with Made in Heaven.

Membership applications are individually assessed.

Made in Heaven reserves the right to accept or decline any application at its sole discretion.

7. No Guarantee of Compatibility or Relationship Success

Made in Heaven provides a personalised introduction service only.

We do not guarantee:

  • compatibility;
  • chemistry;
  • attraction;
  • communication;
  • engagement;
  • marriage;
  • long-term relationships;
  • any particular number of introductions;
  • or any successful outcome.

Relationship success depends upon many personal factors entirely outside our control.

8. Accuracy of Information

The website may describe our services and membership process.

Nothing on this website should be interpreted as a guarantee that any member has been independently verified unless expressly stated.

Made in Heaven relies primarily upon information voluntarily supplied by applicants.

9. Third-Party Services

This website may contain links to third-party services including:

  • Stripe
  • HubSpot calendar
  • Zoom
  • Google Maps
  • social media platforms

We do not control those websites and accept no responsibility for their content, privacy practices or availability.

Your use of third-party services is governed by their own terms.

10. Website Availability

While we aim to maintain uninterrupted access, we do not guarantee that the website will always be available.

Maintenance, technical issues or events beyond our control may temporarily interrupt access.

11. Prohibited Use

You agree not to:

  • copy website content;
  • attempt to gain unauthorised access;
  • interfere with website security;
  • upload malicious software;
  • scrape our database;
  • impersonate another person;
  • use the website for unlawful purposes;
  • interfere with other users.

12. Privacy

Your use of this website is also governed by our Privacy Policy.

By using this website, you consent to the collection and handling of personal information as described in that policy.

13. Limitation of Liability

To the fullest extent permitted under Australian law, Made in Heaven excludes liability for any direct, indirect, incidental, consequential or special loss arising from your use of this website.

Nothing in these Terms excludes any rights that cannot lawfully be excluded under the Australian Consumer Law.

14. Indemnity

You agree to indemnify and hold harmless Made in Heaven, its directors, employees, contractors and representatives against any claims, liabilities, losses or expenses arising from your breach of these Terms or misuse of the website.

15. Changes

We may update these Terms at any time.

The latest version will always appear on this website.

Continued use constitutes acceptance of the updated Terms.

16. Governing Law

These Terms are governed by the laws of the Commonwealth of Australia and the State or Territory in which Made in Heaven principally operates.

Any disputes shall be subject to the exclusive jurisdiction of the Australian courts.

17. Contact

Made in Heaven

Email: info@made-in-heaven.com.au

Website: https://made-in-heaven.com.au/